July 2025 Product Updates

Dear Cerebrum Community,

I'm thrilled to share our June product updates with you. Our team has been working tirelessly to enhance our identity verification platform, and I'm excited to highlight the significant improvements we've made across our product suite.

vID Mobile Enhancements

Our flagship mobile verification app received several important updates this month:

• Improved User Experience: We've enhanced the selfie review screen, making the retake button more prominent to ensure users can easily capture the perfect shot.
• Enhanced Privacy Controls: We've added a comprehensive data and privacy step to our app rating experience, addressing user concerns about data security and building greater trust.
• Smart Image Handling: Selfies are now automatically cropped to a square format with intelligent face detection, ensuring professional-looking results while preventing inadvertent capture of inappropriate content.
• Platform Stability: We've resolved critical vulnerabilities and fixed text rendering issues across various iPhone models, ensuring a consistent experience for all iOS users.

vID Web Advancements

Our web-based verification platform saw major architectural improvements:

• Seamless Auto-Capture: We've integrated Retina technology for automatic document capture, replacing our previous solution and eliminating development friction.
• Enhanced Barcode Detection: New barcode detection capabilities have been integrated with Retina for faster, more accurate document processing.
• Improved Navigation: We've made the continue button more prominent during liveness detection and ID capture steps, reducing user confusion.
• Mobile Optimization: Fixed multiple mobile-specific issues, including disclosure scrolling on small screens and ID clearing bugs.
• Performance Boost: Removed unnecessary page redirects and simplified the invite processing workflow, resulting in faster load times and fewer network calls.

Cortex Processing Engine Updates

Our backend processing system received critical improvements:

• Webhook Reliability: Fixed a critical issue affecting webhook notifications, ensuring our partners receive real-time updates.
• Smart PDF Generation: Implemented an intelligent queueing system for PDF report generation, utilizing advanced browser automation for efficiency.
• Accuracy Improvements: Added debounce mechanisms for score updates, preventing accidental changes and improving overall verification accuracy.

Synapse Integration Platform

Our enterprise integration platform continues to scale impressively:

• Record Performance: Successfully processed an average of 1,350 orders per day, with a peak of 1,448 orders in a single day.
• Architecture Planning: Completed high-level architecture planning for future scalability and feature expansion.
• Partner Onboarding: Streamlined onboarding processes for new enterprise partners.

Infrastructure & Performance

Behind the scenes, we've made significant infrastructure improvements:

• Cost Optimization: Implemented smart caching for geocoding API responses, reducing operational costs by 70-80%.
• Security Updates: Upgraded our document verification API to the latest version for enhanced security and accuracy.
• Network Independence: Deployed new infrastructure solutions to reduce dependencies and improve system resilience.
• Advanced Analytics: New tracking capabilities now monitor client origins (iOS/Android/Web), enabling data-driven improvements.

Looking Ahead

As we move into July, our focus remains on:

• Expanding our web-based verification capabilities
• Enhancing our auto-capture technology
• Improving the onboarding experience for enterprise partners
• Continuing to strengthen our infrastructure for scale

We're also excited about our upcoming presence at the PBSA Annual Conference this autumn, where we'll be showcasing our latest innovations alongside our partners.

Thank you for your continued trust in Cerebrum. These improvements represent our commitment to providing the most reliable, user-friendly identity verification platform in the market.

Stay tuned for more exciting updates!

Best regards,

Sebastian Mellen
CEO, Cerebrum

Have questions or feedback? We'd love to hear from you. Contact our team at support@cerebrum.com