What Does A Medical Assistant Do? - Cerebrum Health Centers
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What Does A Medical Assistant Do?

What Does A Medical Assistant Do?

Cerebrum Health Centers includes a multidimensional team including a variety of medical and health professionals. There is one special job that we couldn’t do without – our Medical Assistants! Ever wondered what a day in the life of an MA is like? Well, here’s an inside peak!

This spotlight features three of Cerebrum’s lovely Medical Assistants – Laurie Clark, Kendra Holloman, and Danita Brooks.

Danita Brooks, M.A.

Danita Brooks is a registered Medical Assistant, BLS CPR Certified, and proud IBOC member. When asked what she enjoys most about being an MA at Cerebrum, she replied, “Here you get to see actual results and impactful change in patients’ conditions. Sometimes within a day and sometimes within a week. It’s a rewarding kind of service to others that I can provide wholeheartedly.”

Laurie Clark, M.A., Phlebotomist, EKG Technician

Why become a medical assistant? Laurie replied, “I always wanted to be a nurse. I never wanted to be anything else!” In addition to being a Medical Assistant, Laurie is also a certified Phlebotomist and EKG Technician.

Kendra Holloman, M.A.

Kendra Holloman has been an MA for 27 years and was an EKG Technician for 5 years at Medical City. What drew her to Cerebrum initially was the Veteran Program which takes a much more in depth approach to individual care and time spent rehabilitating the brain of the veteran who has sustained trauma during deployment.

For example, Kendra enjoys being there from the start with the patient so she can get to know them well and understand the best way to encourage them and work with them during treatment. She also makes it her goal, “to understand the patient’s top 3 goals and try to help that patient achieve at least 2 of them.” This requires extremely astute observational skills, as she keeps a watchful eye out for subtle signs of fatigue and knows exactly how hard to push them during therapy so that they reach those goals and milestones without getting too frustrated, discouraged or worn out.

“This is especially effective for Veterans with severe insomnia. They may try tiring themselves out by working out, but that is a different kind of tired. Here, we do exercises that challenge and fatigue the brain, which tires them out in a completely different way and forces them to sleep and allow their brain to begin healing.” -Kendra

Cerebrum’s approach to patient care is definitely not a “get-in, get-out” model. To rehab the brain effectively, patients receive baseline diagnostics which are then retested throughout treatment to make sure they are improving. Treatments are one-on-one with the medical staff several times a day for one or two weeks. For a Medical Assistant, this means they are much more involved in all aspects of patient care than they might be somewhere else, so Cerebrum is very careful to hire only MAs that not only have the skills required, but also the kindness and understanding to work well with the patients.

What Does a Medical Assistant Do?

  • Assist doctors
  • Documentation
  • Obtain lab specimens
  • Give infusions
  • Give injections
  • Conduct lab consultations
  • Call in prescriptions
  • Run pre-authorizations
  • Conduct post-care followups
  • Wound dressing
  • Ear irrigations
  • Surgical assists
  • Obtain medical records
  • Process IVIGs
  • Conduct patient treatments like VNGs


Looking for somewhere to do a medical assistant externship? Or looking for a medical assistant job? If you have ever considered a career as a Medical Assistant and have a passion for changing patient lives, give us a call at (855) 444-2724. We are always on the lookout to add kind and talented individuals to our growing Cerebrum family!